E Mail & Communication

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Your privacy is important to us; we will not give your contact information to anyone. We promise no spam. We understand your time is valuable and keeping your hair beautiful and healthy is our business. Below is a list of communications you may receive from us.

ECS Appointment Is Booked : You will receive this email when you book an appointment. Contact us if there are any issues with your appointment

Appointment Reminder : As a courtesy, we send out an email to confirm your service appointments two days prior to your appointment date including details about your appointment e.g. time, location and service.

Thank You for Visiting ECS : Just a thank you and feedback request.

ECS Sales Receipt : After paying for your services, ECS will email you a receipt that you can file and save for your records.

• Happy Birthday from ECS (birthday only)
• Occasional newsletters and promotions. (Emailed monthly)
• Feedback about your experience at ECS (Emailed after your visit)
• Follow Up Appointments (Emailed every 6-8 weeks following your last visit)

Please ensure that we have your current email address on file in order to be able to do so in a way that may be beneficial to you. It remains your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and help us service our guests better by providing enough notice to avoid the cancellation fees.

You can unsubscribe to any or all of the Online Concierge emails by clicking unsubscribe button.

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