Email Communication Policy

Email Communication Policy

Your privacy is important to us; we will not give your contact information to anyone. We promise no spam. We understand your time is valuable and keeping your hair beautiful and healthy is our business. Below is a list of communications you may receive from us.

Service Related Emails

  • Appointment Confirmation Email. Contact us if there are any issues with your appointment
  • Appointment Reminder.  As a courtesy, we send out an email to confirm your service appointments two days prior to your appointment date including details about your appointment e.g. time, location and service.
  • Appointment Followup.  After your visit, we may send a thank you and feedback request.
  • Payment Confirmation.  After paying for your services, ECS will email you a receipt that you can file and save for your records.
  • Next Appointment Reminder (Emailed every 6-8 weeks following your last visit)

We may occasionally send promotional emails. 

  • Happy Birthday Email
  • Occasional newsletters and promotions. (monthly)

Please ensure that we have your current email address on file.

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