Frequently Asked Questions
Click the relevant topic below for help with your query.
Services are by appointment only. Walk ins and "pop ups' will not be accepted.
It is very rare that we can accept a same day appointment. Should an emergency occur and you need a last-minute appointment, please TEXT our Client service Coordinator at 480-485-4413 to see if a same day is available. If not, email me directly at firstname.lastname@example.org to inquire and we will let you know via email if we can accommodate you.
It's very easy to book a hair appointment at Endless Creations Salon. There are different ways to book your hair appointment, depending on if you are an Existing (7+ VISITS), New (0 - 6 VISITS), or a Welcome Back (6+ Months Last Since Visit)
Existing clients (7+ VISITS) can text us or use the online booking system https://endlesscreationssalon.com/appointments/.
Returning clients can call and leave a message. The provider of our booking software charges a $.75 authorization fee. We have no control over this fee so if prefer to avoid it, please call, or text us.
Call: 480-269-7542 and leave a message
New clients (0 - 6 VISITS) should use the appropriate Online Consultation and appointment request form which will ask your ideal date and time along with important questions about your hair, its condition, and any recent chemical services. This will take 5 minutes to complete, give or take, and helps us provide you with a better service, enables us to reply with a price quote and provide you with available dates and times.
New Clients will also notice that some services ask that you join one of our Waitlist. Don't worry, this doesn't mean there is a long wait for an appointment. It means you can be placed within a holding position and when a time opens that meets your preferences, we will then contact you to see if you would like to make an appointment. Because we have limited administrative staff, this helps us organize our new clients by service type. You can click for more details and view your place in line before adding your name.
You'll find all the details on our appointment page: https://endlesscreationssalon.com/appointments/.
Select services are available Tuesday and Thursday – Saturday (9am- 630pm). We highly recommend booking as far in advance as possible to ensure availability.
Arrive 5- 10 minutes prior to your appointment to avoid interfering with another client's scheduled appointment is greatly appreciated.
Any client arriving 15 minutes or more past their appointment time is subject to a Late Cancellation fee and your deposit will be forfeited.
Ms. CeCe’s OFF days are Sunday and Mondays. Our business phone goes on DO NOT DISTURB nightly at 7pm and is turned OFF from Friday (5pm) to Tuesday (3pm). We do not conduct ANY Administrative salon business on these days.
All text messages and calls will be returned between Tuesday afternoon and Wednesday morning.
Endless Creations Salon is located in Chandler, AZ on the border of Chandler and Gilbert. We recently moved from Gilbert to Chandler, but if you're familiar with the area, you know the two towns are in the same area.
Our full contact information can be found here: https://endlesscreationssalon.com/contact/contact-us/
With over 100 clients, Ms. CeCe’s schedule is TIGHT. All appointments require a “Hold My Spot Deposit” or a “Specialty Service Deposit. Your security deposit shows that you value your salon reservation and helps to assure that you will show up for the appointment.
All Deposits are non-refundable and non-transferrable! No exceptions! If you miss or cancel your appointment, your deposit will be forfeited.
Should you book an appointment that you later cancel or no show, then decide to dispute the charges, your bank will be sent our non-refundable deposit policy and you will lose the said dispute.
If Ms. CeCe, the Stylist, has to cancel your appointment for any reason that is an inconvenience to you as the client, I will gladly refund that deposit in the event we are not able to get you rescheduled within 14 days.
Deposits can be easily paid online using a credit card, or with the Square Cash App.
For more info, view more details about security deposits.
Existing clients with (7+ VISITS) can use our online booking system https://endlesscreationssalon.com/appointments/
Returning clients can call and leave a message. The provider of our booking software charges a $.75 authorization fee. We have no control over this fee so if prefer to avoid it, please call, or text us. Call: 480-269-7542 and leave a message. Text: 480-485-4413
Download our booking app. Once you have the app, search "Endless Creations Salon" and create a profile to keep all of your appointments (past & future) in one place!
Should you have to cancel your appointment, it MUST be cancelled ONLINE or Text Message at 4180-485-4413 within the appropriate 24 hour or 48 hour cancellation policy guidelines!
- You must cancel within the 24 hour or 48-hour guidelines prior to your appointment in order to reschedule. NOTE: YOUR DEPOSIT IS STILL NON-REFUNDABLE. .
- If you cancelled 24 or 48-hours prior to your appointment, you may transfer your deposit ONE time & reschedule your appointment within the next 14 days based on our availability.
- If you are unable to come in within those 14 days, you will forfeit your deposit and another deposit will be due in order to get rescheduled.
- In the event you do not show up for your appointment without a courtesy TEXT, EMAIL OR CALL, you will be charged 100% of your remaining balance and you must PRE-PAY for your future services with us. Your deposit will be forfeited. No Call/ No Shows will not be tolerated.
Accepted Payment Methods
We have a contactless chip/tap card reader that will be used for checkout. You will also have the option to put a card on file and charge the card on file in lieu of cash.
All Major Credit/ debit Cards Accepted.
For all Tech Savvy clients, we accept the following. Please leave a description in the notes of what the transaction is for.
• QRCODE: Available at the Salon
• $CASHAPP: Cash Tag ID is $MSCECEFOXX
• VENMO: Endless Creations Salon @mscecefoxx
• ZELLE: Email address is email@example.com
I am blessed to be Busy and Booked. My Client Service Coordinator (Jay) handles all of my bookings. It is best to reach him at the following:
• For Salon Services – TEXT 480-485-4413 (T-SAT 8-4PM)
• Salon Services- (Email) firstname.lastname@example.org
• Salon Before & After- (Instagram) @ endlesscreationssalon
• Google Page: https://bit.ly/ECSGOOGLE
• Facebook Page: https://bit.ly/ECSFBOOK
• Yelp Business Page - https://bit.ly/ECSYELPBIZ
Ms. CeCe Stylist info:
• Email address: email@example.com
• Cell Phone: 480-462-3443 (BOOKED & BUSY...24 - 72 HR RESPONSE TIME)
• Voice Mail: 480-269-7542 - Client Service Coordinator Responds
• Salon Text Only Line: 480-485-4413 [Tue - Sat | 8a-4p] - Client Service Coordinator Responds
Yes, consultations are in important part of the custom service we provide and will be required for certain chemical services referenced below.
Consultations for the following services can be conducted using our online forms Online Consultation forms. Online consultations are free of charge.*
- keratin smoothing treatments
- relaxer treatments
- Japanese straightening
- permanent waves, soft curl perms
* A $35 fee applies for this online consultation, $75 for in person consultations
In Person Consultations $35
In some cases, an in person consultation is required prior to booking a service. In person consultations are a paid service. The $35 consultation fee is NOT applied towards a future service. All in person consultations are $35 with the exception of GinaCurl, which is $75.
These services require an in-person consultation:
- First time hair color services, unless it is a semi, demi or color gloss service
How much will my salon service cost?
Please complete the appropriate Online Consultation Form in order to give you an accurate quote.
How long will I be in the salon?
• Shampoo services for Relaxed hair range from 1- ½ to 2 hours
• Shampoo services for Natural hair range from 2 – 2 ½ hours
• Add an additional 30-40 minutes when treatments are performed
• Color services range from 3-6 hours depending on the type of color service being done.
• Relaxers, Texturizers services range from 2 – 2 ½ hours
• Keratin Treatment services range from 2 ½ - 4 hours
• Japanese Hair Straightening services range from 4- 6 hours
• Gina Curl services range from 6 – 8 hours
• Weave Extension services range from 2 to 4 hours
• Curly Cuts services range from 1 – 1½ hours
• Color services range from 3-6 hours depending on the type of color service being done.
Yes, we offer several types of keratin smoothing treatments including the original Brazilian Blowout.
- Brazilian Blowout
- STS Smoothing Sysmtem by Design Essentials
- Keratin Complex Personalized Blowout
- SilkOut Smoothing and Taming
Keratin Treatments are just one way to achieve smoother hair, less frizz or softer curls. Ask Ms Cece which is best for your hair type and the style you desire.
Learn more about our Keratin Treatments here.
There are several ways to straighten your hair with permanent results. We offer chemical relaxers, texturizers and Japanese Hair Straightening services, and each one is a little different. Which one is best for you and your hair type? Ask the expert at Endless Creations Hair Salon in Chandler AZ.
When it comes to hair relaxers, there is no one-size-fits-all. It depends on your hairtype, its condition and your desired result. We offer several different brands of professional relaxers such as Mizani, Affrim, and Design Essentials.
Learn more about our relaxers and texturizers at Endless Creations Salon in Chandler, AZ.
Yes, children that are able to sit for the duration of of the service are welcome to be serviced. If the child is unable to sit for the duration of the service. The service will be canceled and the full amount of the time reserved is still due.
Very carefully! Very carefully! My cutting technique for curly or highly textured hair is vastly different than how I cut straight hair. And if you have curly or coily hair, I know the importance of every inch of length. But even if you're trying to grow your hair, you still need regular trims to keep the ends healthy and to encourage new growth. As a hair stylist with experience with every hair type and ethnicity, I know how to work with your hair.
How to manage your curly hair at home? Curly hair requires lots of moisture so it's essential to use a good conditioner and incorporate routine deep conditioning treatments. All those loops and coils make it hard for the scalp's natural oils to travel down the strands. When your curly hair is adequately moisturized, it will look and feel better.
With the right curly haircut, you'll love your curls again. Even if you're trying to grow your curly hair, you still need regular trims to keep the ends healthy and to encourage new growth.
As a hair stylist with experience with every hair type and ethnicity, I know how to work with your hair.
If your curls and coils have been neglected, Ms Cece can help spring them back to life. Sometimes all you need is the right haircut for curly or coily hair. Or you need to give your curls some direction with a soft curly perm or a texturizer. Or you just need a refresher on how to encourage your loops and waves to form with the right products and the right technique. Book a hair appointment with the hair texture expert. You won't be disappointed.
Starting in 2022, Ms Cece is one of only 12 stylists in the country to perform a GinaCurl Curl Reformer service. This is a highly customized texture service for curly hair.
Somewhere in between all the heat tools and the latest hairstyles, you need to give your hair a break. Book a hair appointment with Ms Cece, the hair texture expert at Endless Creations Hair Salon in Chandler AZ. She'll diagnose your hair condition and suggest a deep conditioning or steam treatment, talk about the right haircut for you, and give you some hair advice on now to reduce hair breakage.
Book an appointment with Endless Creations Salon in Chandler, AZ. https://endlesscreationssalon.com/appointments/
GinaCurl is a curl reforming service now available at Endless Creations Salon in Chandler AZ
GinaCurl restructures the hair on a molecular level to allow your curls to be reshaped and redirected. The GinaCurl process will reduce frizz and volume, reduce shrinkage, and leave you with hair that is softer, smoother, shinier, and more manageable. GinaCurl works for all curl types whether you have tightly coiled, kink, curly or loose curls. It even lets you wash and go.
Ms Cece is the ONLY stylist on the West Coast certified to offer GinaCurl and is one of only 12 certified stylists in the country!