Visiting a new salon for the first time make you feel a little nervous, so let us help you feel more at ease with our guide below!

Our Policies

Please familiarize yourself with our policies and sign a Client Service Agreement.
Please arrive 3-5 mins before your scheduled appointment.  Arriving late may inconvenience other clients and could result in a shortened service time with full charges applicable. Please do not arrive more than 15 minutes prior to your scheduled appointment.  That time is reserved for the person prior to you and we will not be able to see you sooner.

Booking Online

You can book right here on our website – Click the appointments option on the left panel of the website. Or, Click here to download our Mobile APP

Select a service and our online booking system will give you a live update of what we have available. Services are time based if you select services that are unavailable please contact our appointment desk for further assistance as they may provide more options if available.

Bring in your Inspiration
Photographs and examples will ensure that you and your stylist are on the same page. And help us to determine the best options for your hair.

Know your hair history
Be prepared to tell us about prior chemical services whether done professionally or at-home.

Be Open
Listen to our expert recommendations as we may offer valuable suggestions.

Ask questions
If we mention something you do not understand, please do not hesitate to ask us to break it down for you – this is part of customer service

Time Restraint
If you are on a time restraint, please let us know upon arrival – we may be able to make adjustments to your service(s).

Health Concerns
If you have any health related conditions or concerns, please discuss this with your stylist during your consultation.

Payments
We accept cash, credit cards/debit cards.

Our Little Extras
o We provide complimentary Water, Coffee + snacks
o We provide online shopping of professional salon product you need to maintain your hair between visits.
o We don’t overbook appointments – we will notify you should we be behind
o We use only high-quality professional products
o We provide free Wi-Fi and a drama-free salon atmosphere.

Plan your visit
We are located in Chandler, Arizona.

Consultation
A complimentary mini consultation is given at the start of your service to understand what your desires for your hair. 

You can pre-pay your consultation fee here. 

Color Clients
Please note: all color clients are required to have a skin sensitivity test at least 48 hours prior to their appointment if you have not had a color service in the last six months with us.

Hair Extension Clients

Please find our hair extensions policies here. A consultation will be required prior to your service. Use our online Hair Extension Consultation Form.  It’s Free

APPOINTMENT PREPARATION
Hair Extension Installation – please be sure your hair is shampooed, blown out and free of tangles and product – styling product will be added accordingly.

Need Hair Human Hair Extensions, Closure or Frontal Piece?
Be sure to let us know as soon as possible to ensure your hair order is placed in time for your visit. Normally 3-5 business days.

Need Additional Services?
Please notify us via email at [email protected] or text us at 480-485-4413 if you would like to request additional services

Please NOTE the following
o We will not perform weave services on freshly relaxed hair. It is required that you wait 3 weeks after a full relaxer retouch to receive a weave service.
o We will relax your leave out hair if desired
o We require that your hair is free of braids, weave, extensions, etc. Or a Removal services is required

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