New Client & Booking Guide
Endless Creations Salon operates a little differently from a typical salon. Because the work Ms. CeCe does is highly specialized, we have a process in place to make sure the service you request is appropriate for your hair, enough time is reserved for your appointment, and you understand the recommended service and cost before you book.
Ready to Visit Endless Creations Salon? Please follow our Guide.
Submit Consultation Form Before Booking. Here's Why.
New clients, clients returning after more than 16 weeks, and clients requesting chemical services or hair extensions are required to submit an online consultation form. Links to the online forms are provide in this guide in the sections that follow.
Your hair texture, length, density, condition, chemical history and goals can all affect what your hair needs and how much time a service will require. That's why new clients, returning clients who haven't been in the salon lately, as well as clients requesting certain chemical and specialty services, begin with submitting a consultation form to collect important details about your hair.
Ms. CeCe personally reviews your information, recommends the appropriate service and provides your service summary and quote. Once any required deposit or payment is made, you can secure your appointment.
The goal is simple: fewer surprises and a better experience for both you and Ms. CeCe.
Are You a First Visit Client?
You are considered a First Visit Client if:
- You have never received a service at Endless Creations Salon
- It has been more than 16 weeks since your last service with Ms. CeCe
If you're returning after more than 16 weeks, you simply need to submit a new consultation form so that Ms. CeCe can reassess your hair, be aware of anything that has changed, and make sure the services you're booking are still appropriate for your current hair needs.
Services You Can Book as a New Client
Your first visit is about getting to know your hair.
Your first appointment is intentionally different from future visits. Before performing a major cut, chemical service, color or extensions, Ms. CeCe wants an opportunity to work with your hair, evaluate its condition and understand how it responds.
For that reason, first-visit services are limited in scope and focus primarily on healthy hair, assessment and preparation.
As a New Client, you may select from these services for your initial visit:
- In-Salon Consultation
- Goal Setting & Hair Care Plan
- Gentle Detox
- Customized Treatments
- Healthy Trim or Hair Shaping
After your initial visit, you’re free to select from our full range of services that cater to your hair needs.
Are you already a Client?
You are considered a Returning Client if:
- You have been to Endless Creations Salon before
- Your most recent visit was less than 16 weeks ago
Returning clients do not need to repeat the complete First Visit process for routine maintenance appointments. You can book through our online appointment system.
However, returning clients will be required to submit an online consultation form if you are:
- Requesting a new chemical or specialty service
- Making a significant change to your hair
- Interested in hair extensions
- Returning to a specialty service after the consultation or quote has expired
- Returning after more than 16 weeks without receiving a service from Ms. CeCe
When in doubt, complete the appropriate consultation form before booking. It's much easier to make sure the correct service and amount of time are reserved before your appointment than to make changes once you arrive.
Returning Client Booking → https://endlesscreationssalon.com/appointments/
Before Booking Chemical & Specialty Services
Some services follow a different path.
If you're interested in a chemical, texture-changing or hair extension service, Ms. CeCe needs additional information before determining whether the service is appropriate for your hair. This applies to ALL clients.
Do not book one of these services until you've completed the appropriate online consultation form and received approval from Ms. CeCe.
GinaCurl → https://www.emailmeform.com/builder/form/9YX14U4D0OMvyscK9abS
GinaCurl in person consultation still needs to fill out this form → https://phore.st/jD4ty
Permanent Wave → https://www.emailmeform.com/builder/form/hyc2gjb059nR2
Soft Curl Perms → https://www.emailmeform.com/builder/form/h37DkgtzIJ4Ra8QAaiWs
Keratin Smoothing Treatment → https://www.emailmeform.com/builder/form/5XCfc4VDFG01JB6da7WQ82ca
Relaxer → https://www.emailmeform.com/builder/form/Z8c5T5NI0y1v0Y39
Japanese Hair Straightening → https://www.emailmeform.com/builder/form/dblq6CQ480a
Weave Extensions & Hand Tied Wefts → https://www.emailmeform.com/builder/form/hjRBYEa8aezQcD3
The Booking Process
Step 1: Complete Your Consultation Form
New clients begin by completing the appropriate consultation form.
Please provide complete and accurate information. Your hair's length, density, condition and chemical history can affect the services Ms. CeCe recommends, the amount of time and product required, and your final quote.
First visit consultation form → https://www.emailmeform.com/builder/form/LAye8cu16d9G0r
In person consultations are available. Text with us at 480-485-4413 to schedule. A fee will apply for this appointment, ranging from $35 for a general consultation to $75 for a GinaCurl consultation. In person consultations range from 30-60 minutes.
Step 2: Ms. CeCe Reviews Your Information
Your consultation form is personally reviewed by Ms. CeCe.
In some cases, she may recommend a different service, request additional information or photos, or ask you to schedule an in-person consultation before moving forward.
Step 3: Receive Your Service Recommendation & Quote
You'll receive a service summary and quote.
Hair length, density, condition, chemical history, the amount of product required and the time needed to properly perform your service can all affect pricing.
Why we upcharge for extra long or thick hair → https://endlesscreationssalon.com/policies/why-we-charge-extra-for-long-and-thick-hair/
Step 4: Service Agreement
Once you approve your service quote, you will be asked to review our salon policies, then submit our Client Service Agreement.
Step 5: Deposits and Payments
You will make a deposit or required payment.
To make a deposit, go here: https://endless-creations.square.site/
Step 6: Book Your Appointment Online
Once you've completed the required steps outlined above, you're ready to make your appointment.
Book Your Appointment →https://endlesscreationssalon.com/appointments/
Please note: Your appointment time and quote are based on the information provided during your consultation. If your hair is significantly longer, denser, more tangled, matted or otherwise different from what was disclosed, additional time, product or services may be required and pricing may change.
In some circumstances, there may not be enough time available to safely or properly complete the scheduled service.
If something about your hair has changed since your consultation, please let us know before your appointment.
Any balance is due at the completion of your service.
Payment Methods
- Credit/Debit Cards
- PayPal
- Zelle
- CashApp
- Cherry Pay (Pre-Approval Required)
- AfterPay (Pre-Approval Required)
- Cash (Exact Amount Only)
Learn more about payment methods and payment plans here: https://endlesscreationssalon.com/choose-a-payment-plan/
Frequent Questions Clients Ask Before Booking an Appointment
Do you accept walk-ins?
«No. Services are by appointment only. Walk ins and "pop ups' will not be accepted.
It is very rare that we can accept a same day appointment. Should an emergency occur and you need a last-minute appointment, please TEXT our Client service Coordinator at 480-485-4413 to see if a same day is available. If not, email me directly at [email protected] to inquire and we will let you know via email if we can accommodate you.
How do I make a hair appointment?
«The booking process depends on whether this is your first visit, what type of service you are booking, and whether your hair is natural or relaxed. Some services require that you start with a consultation. Everything is explained in our New Client & Booking Guide. https://endlesscreationssalon.com/new-client-booking-guide/
What is your availability?
«Please visit https://endlesscreationssalon.com/contact/contact-us/ for our salon hours.
Arrive no more than 5- 10 minutes prior to your appointment to avoid interfering with another client's scheduled appointment.
Any client arriving 15 minutes or more past their appointment time is subject to a Late Cancellation fee and your deposit will be forfeited.
We are closed on Sundays and Mondays. All text messages and calls received Sunday and Monday will be returned between Tuesday afternoon and Wednesday morning.
Where are you located?
«We are located on the border of Chandler and Gilbert inside Sola Salons, located in the Crossroads Plaza at the northwest corner of Gilbert/Germann Roads, directly in front of Jimmy John’s, Burlington’s, and Bob’s Furniture store.
Do you require a deposit when booking an appointment?
«All appointments require a security deposit which can easily be paid online using a credit card or with the Square Cash App.
All Deposits are non-refundable and non-transferrable! No exceptions! If you miss or cancel your appointment, your deposit will be forfeited.
Please review our salon polices here.
Can I book an appointment online?
«We do offer online booking for returning clients however, our booking process is different than the typical hair salon because of the highly specialized work we do. Please review our Booking Guide here https://endlesscreationssalon.com/new-client-booking-guide/
What is your cancellation policy?
«Should you have to cancel your appointment, it MUST be cancelled ONLINE or Text Message at 4180-485-4413 within policy guidelines!
Please review our salon polices here.
How can I pay for my service?
«Accepted Payment Methods
We have a contactless chip/tap card reader that will be used for checkout. You will also have the option to put a card on file and charge the card on file in lieu of cash.
For a listed of accepted payment methods and available payment plans visit https://endlesscreationssalon.com/choose-a-payment-plan/.
For all tech savvy clients, we accept the following cash apps:
$CASHAPP: Cash Tag ID is $MSCECEFOXX
VENMO: Endless Creations Salon @mscecefoxx
ZELLE: Email address is [email protected]
Please leave your name and a description of what the transaction is for in the notes field.
What is the best way to reach you?
«I am blessed to be Busy and Booked. My Client Service Coordinator (Jay) handles all of my bookings. It is best to reach him at the following:
• For Salon Services – TEXT 480-485-4413 (T-SAT 8-4PM)
• Salon Services- (Email) [email protected]
• Salon Before & After- (Instagram) @ endlesscreationssalon
• Google Page: https://bit.ly/ECSGOOGLE
• Facebook Page: https://bit.ly/ECSFBOOK
• Yelp Business Page - https://bit.ly/ECSYELPBIZ
Ms. CeCe Stylist info:
• Email address: [email protected]
• Cell Phone: 480-462-3443 (BOOKED & BUSY...24 - 72 HR RESPONSE TIME)
• Voice Mail: 480-269-7542 - Client Service Coordinator Responds
• Salon Text Only Line: 480-485-4413 [Tue - Sat | 8a-4p] - Client Service Coordinator Responds
